DSA — Digital Services Act
Regulation (EU) 2022/2065 on Digital Services
Under Regulation (EU) 2022/2065 (the Digital Services Act), FlipKing Pro qualifies as a hosting service and an online platform allowing users to share content and trade tips. Below you will find everything you need under the DSA — how to report illegal content, who our point of contact is, and how we transparently report moderation.
Any content you consider illegal (e.g. copyright infringement, defamation, fraud, hate speech, CSAM, terrorism, counterfeit goods, privacy violations) can be reported via our notice-and-action form under art. 16 DSA. We will process the notice without undue delay — for priority categories (CSAM, terrorism) typically within 24 hours, otherwise no later than 7 days.
Report content →For Member State authorities, the Commission and the European Board for Digital Services we have established a single point of contact. Communication languages: Czech and English.
SPoC details →Beyond the Art. 15(2) DSA exemption, we voluntarily publish a public report on content moderation at least once a year. Reports are downloadable in JSON and CSV for auditability.
View transparency reports →The Digital Services Coordinator in the Czech Republic is the Czech Telecommunication Office (CTU). More information including contacts is available at ctu.gov.cz/en/european-digital-services-act-dsa.
About the DSA
The DSA (Regulation (EU) 2022/2065 of 19 October 2022) lays down harmonised rules for providers of intermediary services in the EU. Its goal is a safe, predictable and trustworthy online environment. The main obligations for us are art. 11 (single point of contact), art. 14 (clear terms), art. 15 (transparency reporting), art. 16 (notice-and-action), art. 17 (statement of reasons), art. 20 (internal complaint-handling) and art. 21 (out-of-court dispute settlement). The Operator is a micro-enterprise within the meaning of Recommendation 2003/361/EC; under Art. 19(1) and Art. 15(2) of the DSA it is therefore exempt from the obligations of Art. 20 (internal complaint-handling), Art. 21 (out-of-court dispute settlement), Art. 24 (extended transparency reports) and the annual reports under Art. 15(1), with the exception of Art. 24(3). The mechanisms beyond Art. 16 and 17 described on this page are therefore provided voluntarily; should it lose micro-enterprise status, the obligations apply in full after 12 months.
Notice categories
- Generally illegal content
- Copyright infringement
- Defamation, personality rights
- Fraud / scam
- Hate speech
- Child sexual abuse material (CSAM)
- Terrorist content
- Privacy / GDPR violation
- Counterfeit & unauthorised goods
- Misleading advertising / consumer protection
- Other
Out-of-court dispute settlement (art. 21 DSA)
Disputes between users and the Operator can be settled out of court via a certified body. In the Czech Republic, the competent body for consumer disputes is the Czech Trade Inspection Authority (adr.coi.cz). For personal-data disputes, the supervisory authority is the Office for Personal Data Protection. The European ODR platform was discontinued by Regulation (EU) 2024/3228 (operations ended 20 July 2025).
For general questions about terms and moderation see the Terms of Service and Content Moderation Policy.