FlipKing Pro Terms and Conditions

0. Key Changes Effective 14 May 2026 — Transition to Stripe Connect

Marketplace tips are now paid for directly by card via the Stripe payment gateway. The Tipster receives the amount paid to their Stripe Connect Express account, minus the Operator's commission displayed transparently in Stripe Checkout. The commission rate is set by the Tipster's performance rank (earned through performance, not purchased): NEWCOMER 25%, VERIFIED 15%, EXPERT 8%, ELITE 3% (see § 6.2). An active paid subscription applies a 20% cap to this rate and adds operational perks; it does not raise the commission or buy rank. The Operator does not hold users' payment funds.

Purchased FK (FlipKredits) continue to serve exclusively for paying for the Platform's paid services (Valuo valuations, ČÚZK land registry searches, AI summaries). They can only be spent — they cannot be withdrawn to a bank account or transferred to another user. Earned FK and Legacy FK do not exist in the current model (any balances from the previous model are audited and, where necessary, refunded via support).

Payouts to Tipsters are made automatically via Stripe Connect Express — complete KYC/AML is handled by Stripe Payments Europe Ltd. The Operator is not an obliged entity under Act No. 253/2008 Coll. with respect to payments.

Refunds (refund / complaint) are processed via Stripe — Stripe simultaneously reverses the Tipster's payout and refunds the Operator's commission. The refund appears on the Buyer's original card within 5–10 business days. The corrective tax document (credit note) is issued by the Operator through its accounting system.

Withdrawal from the contract (§ 1829 of the Civil Code) within the 14-day period: the refund is processed via Stripe to the original card. A top-up of Purchased FK is refundable within the 14-day withdrawal period provided that no FK from the given top-up tranche have yet been spent (§ 1837(l) of the Civil Code — by spending FK, the digital content is delivered and the right of withdrawal lapses to the extent of the spending). The unspent balance of Purchased FK is also refunded upon account cancellation (§ 13).

Commission price list: 3–25% of tip sales depending on the Tipster's performance rank (NEWCOMER 25%, VERIFIED 15%, EXPERT 8%, ELITE 3%; see § 6.2). An active paid subscription (§ 6.3.1) applies a 20% cap to this rate (effective commission = the lower of the rank rate and 20%); the cap never raises the commission and a subscription does not buy rank. Transparently displayed in Stripe Checkout as the platform commission. Stripe processing fee per Stripe pricing (approximately 1.4% + CZK 5). No "FK withdrawal fee" — payouts are handled directly by Stripe.

1. Introductory Provisions

These terms and conditions (the "Terms") govern the rights and obligations between the operator of the FlipKing Pro platform and its users. The Platform is available at flipking.pro (the "Platform").

The operator of the Platform (the "Operator") is:

• Maxim Ponomarenko
• Company ID (IČO): 73988146
• VAT ID (DIČ): CZ8507074378
• Place of business: náměstí Naděje 771, 566 01 Vysoké Mýto
• Self-employed natural person (sole trader, OSVČ)
• Contact: [email protected]

By registering on the Platform, the user agrees to these Terms and undertakes to comply with them. The Terms constitute a binding contract between the user and the Operator.

1.1 Purpose of the Service

The Platform serves as a marketplace for real estate tips, bounties (rewards for finding a specific property) and related analytical tools. It connects persons who have information about an interesting real estate opportunity (tipsters) with persons looking for such an opportunity (buyers).

1.2 Legal Nature of the Service

The operation of the Platform is an information society service within the meaning of Act No. 480/2004 Coll. and an online intermediation platform within the meaning of Regulation (EU) 2022/2065 (Digital Services Act, the "DSA"). The Operator holds a valid trade licence in the field of real estate activities; however, in operating the FlipKing Pro Platform it does not carry out real estate brokerage within the meaning of § 2(a) of Act No. 39/2020 Coll. The Platform does not serve for concluding real estate contracts between users, the Operator does not take custody of the purchase price of a property or any other escrow tied to a real estate contract, and does not provide advice aimed at the conclusion of a real estate contract. The Operator's performance towards users consists exclusively of the provision of digital content (tips, bounties, analytics) and the intermediation of their exchange for consideration.

Should the Operator in a specific case act in the role of a real estate broker (e.g. outside the Platform), such a relationship is governed by a separate real estate brokerage contract concluded in accordance with Act No. 39/2020 Coll. and is unrelated to these Terms.

The Tipster is solely responsible for the content and truthfulness of individual tips. The Operator does not actively search for or verify the content of tips; it constitutes user content within the meaning of Art. 6 DSA, the removal of which the Operator carries out under the procedure described in the Content Moderation Policy.

1.3 Pre-contractual Information for Consumers

In accordance with § 1811 and § 1820 of the Civil Code, the Operator informs consumers before the conclusion of the contract about:

• The identity of the Operator — see above.
• The main characteristics of the service — intermediation of tips and bounties, a FlipKredit (FK) system for paid data services (ČÚZK, Valuo, AI); detailed in these Terms.
• The price — for each tip, the price set by the Tipster is shown in CZK. The Buyer pays in total the tip price + a Buyer service fee of 5% of the tip price (rounded up to whole CZK). The total price including the fee is displayed to the Buyer before payment confirmation in Stripe Checkout.
• The costs of means of communication — standard internet tariff rates, no special charges.
• The method of payment, delivery and performance — card payment via Stripe Checkout, immediate unlocking of the digital content after payment confirmation.
• The right of withdrawal and its exceptions — see the Withdrawal Notice (digital content = loss of the right by consenting to immediate performance).
• Complaints — see the Complaints Procedure.
• Codes of conduct and out-of-court dispute resolution — the Czech Trade Inspection Authority, adr.coi.cz. The European ODR platform was abolished by Regulation (EU) 2024/3228 (operation discontinued on 20 July 2025); for disputes of a cross-border nature, the network of European Consumer Centres (ECC Czech Republic) is available.
• Content moderation and complaint handling — the Moderation Policy and the notice mechanism under Art. 16 DSA at /dsa (contact point [email protected], handled within 7 calendar days, within 24 hours for priority categories).

1.4 Territorial Scope

The Platform is intended exclusively for consumers and businesses with tax residence in the Czech Republic. The Operator does not provide paid services (subscriptions, marketplace tip purchases, FlipKredit top-ups) to consumers resident in other EU Member States or in third countries. Residence is verified during onboarding via Stripe Connect and at Stripe Checkout (the Czech Republic is enforced as the billing address country).

The reason for this restriction is the predictability of the legal regime — VAT is paid exclusively under the Czech VAT Act (Act No. 235/2004 Coll.) (no EU VAT OSS registration), consumer protection is governed by the Czech Civil Code and the Consumer Protection Act, and AML/KYC obligations are performed by the Operator and partner payment institutions exclusively under Czech law.

1A. Regulatory Position of the Operator

For completeness and transparency, the Operator summarises its position with respect to selected regulatory regimes that are most frequently assessed in connection with the Platform. This summary is informative in nature and does not replace an individual legal assessment.

1A.1 Not a Real Estate Broker

Neither the Operator nor the Tipster is a real estate broker within the meaning of § 2(b) of Act No. 39/2020 Coll., on Real Estate Brokerage — i.e. they do not carry out an activity whose purpose is to broker the conclusion of a real estate contract; nor is the element of the mandatory content of real estate brokerage under § 3(1) of the cited Act ("finding a person interested in concluding a real estate contract with the client") fulfilled in the operation of the Platform. The Tipster sells a digital information product about a property, which exists as a static data unit published on the Platform equally accessible to all Buyers — not as the procurement of an individual opportunity for a specific Buyer. Neither the Platform nor the Tipster: (i) undertakes towards any Buyer to find a counterparty to a real estate contract, (ii) conducts negotiations on the conclusion of a real estate contract between the Buyer and the property owner, (iii) organises viewings or other facilitation acts of a brokerage nature, (iv) takes custody of reservation, security deposit or purchase funds vis-à-vis property owners, (v) has remuneration tied to the conclusion or the value of a real estate contract — the Operator's remuneration is a marketplace fee on the price of the digital product, and the Tipster's remuneration is a fixed price for a finished data unit. After purchasing a tip, the Buyer deals with the property owner entirely independently, on their own account and at their own risk; the Tipster is not an agent of the property owner. Should the Operator act in the role of a real estate broker outside the Platform, such a relationship is governed by a separate real estate brokerage contract under Act No. 39/2020 Coll. and is unrelated to these Terms.

1A.2 Not an Obliged Entity under the AML Act

The Operator is not an obliged entity within the meaning of § 2 of Act No. 253/2008 Coll., on Selected Measures against the Legalisation of Proceeds of Crime. The obliged entity with respect to payment flows on the Platform is Stripe Payments Europe, Limited (Ireland) as the payment service provider. The Operator applies voluntary screening and, in case of suspected money laundering, may refer the matter to the Financial Analytical Office and file a criminal complaint with the law enforcement authorities (§ 158(2) of the Code of Criminal Procedure); a suspicious transaction report under § 18 of Act No. 253/2008 Coll. is filed exclusively by the obliged entity, which for payments is Stripe The Operator continuously monitors the impact of the upcoming EU AML package (the AMLR Regulation 2024/1624 and the AMLD6 Directive 2024/1640, effective from 10 July 2027).

1A.3 Not a Payment Institution

The Operator is not a payment institution or an electronic money institution within the meaning of Act No. 370/2017 Coll. (Payment Systems Act). All users' payment funds are held in regulatory client accounts of the licensed payment service provider Stripe Payments Europe, Limited. Direct splitting of the payment at Stripe level ensures that the funds paid by the Buyer are divided at Stripe level directly into the Operator's commission and the Tipster's payout — the Operator never disposes of users' funds and they never physically reach its accounts. Purchased FK (Bought FK) constitute a multi-purpose voucher under § 15b of the VAT Act (Act No. 235/2004 Coll.) within a very narrow limited network under § 3(3)(c)(4) of the Payment Systems Act (real estate data and the Operator's related analytical services); they are not electronic money.

1A.4 Does Not Provide Investment Services

The Operator does not provide investment services within the meaning of Act No. 256/2004 Coll., on Capital Market Undertakings. Neither a tip nor a bounty is an investment instrument; purchasing a tip does not establish a share in a property, a claim to income from a property or any other financial instrument. The Operator does not provide investment advice, does not execute orders concerning investment instruments and does not manage third-party assets. All decisions regarding the potential acquisition of a property are made solely by the Buyer, on their own account and at their own risk.

2. Definitions

• Tipster — a registered user with an active Stripe Connect account (KYC completed with Stripe) who offers real estate tips on the Platform or participates in bounty challenges.
• Buyer — a registered user who purchases tips on the Platform or publishes bounty requests.
• Tip — structured information about a specific property or real estate opportunity (address, price, photo documentation, contact) that the Tipster sells via the Platform.
• Bounty — a Buyer's public request for a specific type of property, for the finding of which the Buyer promises a predetermined reward.
• Marketplace — a Stripe-intermediated purchase of a Tip between the Buyer and the Tipster; payment is made via Stripe Checkout as a one-off card transaction in which the payment is routed directly to the Tipster and split by Stripe (the tip price divided into the Tipster's payout and the Operator's commission).
• FlipKredit (FK) — the Platform's internal accounting unit at the rate of 1 FK = CZK 1, which the Buyer spends exclusively on the enumerated services of the Operator (see § 7). FK are not electronic money within the meaning of Act No. 370/2017 Coll. (Payment Systems Act), cannot be transferred between users and cannot be paid back in money other than by way of a justified complaint or statutory withdrawal (refund via Stripe).
• Purchased FK (Bought FK) — FlipKredits purchased by the Buyer via a Stripe top-up, usable exclusively for: (i) previews and extracts from the ČÚZK Land Registry (nahlizenidokn.cuzk.gov.cz), (ii) property valuation via the Valuo service, (iii) AI summaries and analysis of real estate listings. For the purposes of the VAT Act they constitute a multi-purpose voucher (MPV) under § 15b of the VAT Act; the taxable supply (date of taxable supply) occurs only at the moment the service is actually consumed. Marketplace and bounty cannot be paid with Purchased FK — direct card payment via Stripe Checkout serves that purpose. Purchased FK meet the criteria of the very narrow limited network exemption under § 3(3)(c)(4) of the Payment Systems Act (the functional link "real estate data and the Operator's related analytical services").
• Payment service provider — all payment operations on the Platform (Purchased FK top-ups, Marketplace tip purchases, bounties, Subscription payments, payouts to Tipsters) are provided by Stripe Payments Europe, Limited (Ireland, licensed by the Central Bank of Ireland; operating in the Czech Republic under the single EU passport for EMI/PI). According to the Operator's legal assessment, within the payment flows on the Platform the obliged entity within the meaning of Act No. 370/2017 Coll. (Payment Systems Act) and Act No. 253/2008 Coll. (AML) is Stripe Payments Europe, Limited as the payment service provider.
• Stripe Connect destination charge — a method of settling a card payment in which Stripe splits the total amount paid by the Buyer directly at Stripe level into (i) the Operator's platform commission (commission under § 6) and (ii) the payout credited to the Tipster's connected Stripe account (Stripe Connect). The funds are at all times held in Stripe's regulatory client account; the Operator does not dispose of them and they never physically reach its accounts.

2.1 Historical Terms (archived, does not apply to new users)

The terms Earned FK and Legacy FK from the previous model were structurally removed as of 14 May 2026. No active wallet of this type exists any longer. New marketplace transactions take place exclusively through direct payment splitting at Stripe level (§ 7 and § 8); the only remaining FK bucket is Purchased FK as a narrow limited network under § 3(3)(c)(4) of the Payment Systems Act.

No conversion: No conversion mechanism ever existed between Purchased FK and the (historical) Earned / Legacy FK. Only Purchased FK in the narrow regime (§ 7) remain in users' accounts.

3. Registration, Account and Contractual Relationship

Registration is free of charge and is reserved exclusively for fully legally capable natural persons over 18 years of age. Concluding contracts via the Platform requires full legal capacity (Sec. 30 and 15 of the Czech Civil Code), and the Operator therefore verifies age from the date of birth at registration; registration of persons under 18 is rejected by the system. The user is obliged to provide true and up-to-date information. Each natural person may have only one personal account; duplicates will be cancelled without compensation.

3.1 Identity Verification via Stripe Connect

Before the payout of any reward, the Tipster must complete identity verification via Stripe Connect (the payment service provider performs KYC when payouts are connected) and complete Stripe Connect onboarding (including KYC performed by Stripe). The verification serves to protect Buyers and prevent fraud; for details see Compliance and Fraud Prevention.

3.2 Contractual Relationship for Paid Features — Subscription

The Subscription contract is concluded between the Operator and the user (a natural person) with an active account on the Platform. The user may add a Company ID (IČO) / VAT ID (DIČ) in Settings for the issuance of tax documents to a business; until then, documents are issued to the natural person stated at registration.

3.3 Personal Account

Each user has one personal account tied to the natural person, their KYC data (Stripe Connect) and Purchased FK wallets for the Operator's services under § 7.

4. Obligations of the Tipster

• To provide true, complete and verifiable information about the property in each tip.
• Not to publish tips for which they lack the necessary informational or contractual authorisation.
• Not to publish tips that infringe the rights of third parties (in particular copyright in photographs).
• To successfully complete identity verification via Stripe Connect (the payment provider performs KYC at payout onboarding) and Stripe Connect activation before the first sale.
• To duly fulfil AML obligations — to provide the Operator, upon request, with documents verifying the origin of funds.
• Not to circumvent the Platform (not to move a transaction outside the Platform in order to avoid the commission).
• To comply with the sanctions regimes of the EU (Reg 269/2014, 833/2014) and of the Czech Republic and not to publish tips relating to persons or assets on sanctions lists (checked against the EU and UN sanctions lists).

4.1 Licence to Tip Content

By publishing a tip, the Tipster grants the Operator a royalty-free, non-exclusive, worldwide, transferable and sublicensable licence to use the tip content (texts, photographs, data) for the purposes of operating, promoting and developing the Platform and for making it available to Buyers. For details see the Content Licence Terms.

4.2 Tax Information Notice

The Tipster acknowledges that payouts from sold tips via the Stripe Connect Express account constitute taxable income under § 6, 7 or 10 of Act No. 586/1992 Coll., on Income Taxes (depending on the Tipster Entity type; the "Income Tax Act"). Given that the Tipster's activity on the Platform is by its nature continuous and repeated (monthly payouts from tip sales fulfil the characteristics of business activity under § 420 of the Civil Code), it cannot be classified for tax purposes as occasional income under § 10 of the Income Tax Act. For this reason, the Operator allows Tipster registration exclusively to entities with a valid Company ID (IČO) and Tipster income falls under:

• Income from self-employment under § 7 of the Income Tax Act (sole trader) — a Tipster natural person holding a trade licence. The Tipster is obliged to register for income tax (and, where applicable, for VAT — they become a VAT payer if their domestic turnover for a calendar year exceeds CZK 2,000,000, effective from 1 January of the following year, or immediately upon exceeding CZK 2,536,500; § 6 of the VAT Act as amended with effect from 1 January 2025), to pay social security and health insurance advances and to file a tax return.
• Income of a legal entity under § 17 et seq. of the Income Tax Act — a Tipster that is an s.r.o./a.s./other legal entity. The income is included in the legal entity's tax base.

Note on § 10 of the Income Tax Act: Occasional income under § 10(3)(a) of the Income Tax Act (exempt up to CZK 50,000/year, a limit effective from 2024 under amendment No. 349/2023 Coll.; until 2023 it was CZK 30,000) does not apply to Tipster activity on the Platform, because the activity is continuous by its nature. A private individual without a Company ID (IČO) therefore cannot become a Tipster — see Tipster Terms § 3.1.

The Operator provides the Tipster with an annual payout summary in the Tipster Dashboard for the purposes of filing a tax return. The Operator does not file DAC7 reports and does not report Tipsters to the General Financial Directorate — the Platform is operated by a self-employed natural person (to whom the platform operator reporting obligation under Directive (EU) 2021/514 does not apply) and, moreover, the sale of tips (a static data unit) is not a reportable activity under Annex V. The Tipster has their own tax obligation in respect of their income under the Income Tax Act. For details see Tipster Terms § 3.3.

The Operator does not provide individual tax advice. We recommend that Tipsters with higher volumes consult a tax adviser or an accountant.

5. Obligations of the Buyer

• To pay the tip price, including the 5% service fee, by card via Stripe Checkout before the tip is unlocked.
• Not to purchase a tip with the intention of reselling it to third parties; the tip is intended exclusively for the Buyer's personal or business use.
• Not to share the tip content publicly or privately with third parties not involved in the transaction.
• In the case of a bounty request, to duly pay the reward to the Tipster whose tip the Buyer has assessed as satisfactory.

6. Tip Price, Buyer Fee and Operator's Commission

6.1 Total Price Paid by the Buyer

When purchasing a Tip on the Marketplace, the Buyer pays via Stripe Checkout in a single payment (card, Apple Pay, Google Pay):

• The tip price set by the Tipster and displayed in the tip detail.
• A Buyer fee of 5% of the tip price (rounded up to whole CZK); the fee covers technical operation, fraud prevention and customer support for the Buyer.

The total amount is displayed to the Buyer before payment confirmation in Stripe Checkout (PSD2 SCA — Strong Customer Authentication 3DS2). After successful authorisation, the payment is routed directly to the Tipster and Stripe immediately splits it into the Tipster's payout and the Operator's commission (see § 6.2).

6.2 Operator's Commission

The Operator's commission is deducted from the tip price as a platform commission within the direct payment split at Stripe Connect level, according to the selling user's performance rank at the moment of sale:

• NEWCOMER: 25%
• VERIFIED: 15%
• EXPERT: 8%
• ELITE: 3%

Rank is earned through performance (number of completed sales and rating) — see Tipster Terms § 5 — and cannot be purchased. If the Tipster has an active paid subscription (§ 6.3.1), a 20% cap is applied to the rank-based rate: effective commission = the lower of the rank rate and 20%. The cap never raises the commission (in practice it only lowers it for the NEWCOMER rank, from 25% to 20%); a subscription on its own does not lower commission below the rank rate or move the rank.

For VAT purposes, the commission is a taxable supply by the Operator to the Tipster (§ 14 of the VAT Act); the Operator issues the tax document for the commission monthly as a regular invoice in its own name (VAT 21%); together with it, the Tipster also receives a monthly payout statement. Details are set out in § 3a of the Terms for Tipsters.

The current rank assignment criteria and the length of the protective period (delayed Stripe Connect payouts, 0–5 days depending on the paid plan) are published in the Tipster Dashboard; the Operator is entitled to change them with at least 30 days' prior notice.

6.3 Subscription Plans — Two Separate Sets

The Operator offers two substantively separate sets of subscriptions depending on the user's role. The price, the performance and the contractual regime differ.

6.3.1 Tipster Subscription (B2B, exclusively for Tipsters with a valid Company ID (IČO))

A Subscription for Tipsters (legal entities or sole traders) via Stripe Subscription (recurring SCA payment under PSD2): Start CZK 290/month, Active CZK 590/month, Pro CZK 990/month. The subscription does not buy rank or raise commission: it applies a 20% cap to the rank-based commission rate (effective commission = the lower of the rank rate and 20%) and adds operational perks — a higher number of active tips and a shorter pre-payout protection period — scaled by plan level (Start < Active < Pro). Requires an active Company ID (IČO) — registration for a natural person without an IČO is not possible (see § 11 and Tipster Terms § 3.1). Target segment: real estate research, sole traders and limited companies focused on property data.

6.3.2 Investor Subscription (B2C / B2B, available to consumers and businesses)

A separate set of subscriptions for investors seeking property opportunities through the Platform: Scout CZK 3,990/month, Pro Investor CZK 9,990/month, Family Office CZK 29,900/month. The effective price list and the content of the individual plans (number of monitored cities, number of AI valuations, depth of ČÚZK data, priority notifications, dedicated support) are bindingly published in the Price List available before the subscription is concluded. Consumers (B2C) have a 14-day right of withdrawal under § 1829 of the Civil Code, subject to the exception for digital content delivered before the expiry of the period at the consumer's express request (§ 1837(l) of the Civil Code) — see the Withdrawal Notice. The Subscription renews automatically; the user may cancel the subscription at any time in the Stripe Customer Portal — cancellation takes effect at the end of the current billing period; the unused portion of the subscription is not refunded (this applies to the extent that the consumer did not request the commencement of performance before the expiry of the 14-day period — § 1837(l) of the Civil Code).

6.3.3 Relationship Between the Plans

The Tipster Subscription and the Investor Subscription are separate, unrelated obligations. A user may have neither and use the Platform only within the scope of free registration + Purchased FK under § 7. The differences in price levels (CZK 3,990–29,900 for Investor vs CZK 290–990 for Tipster) stem from the different content of the performance (Investor: analytical data + research tools; Tipster: a 20% commission cap on sold tips + higher limits and faster payouts).

7. FlipKredits (Purchased FK) — Purchase and Spending

The user's account maintains a Purchased FK (Bought FK) wallet, which serves exclusively for paying for the Operator's digital services enumerated below. Purchased FK are not electronic money within the meaning of Act No. 370/2017 Coll. (Payment Systems Act), cannot be transferred to another user and cannot be paid out in money other than by way of a justified complaint (§ 8 of the Complaints Procedure) or statutory withdrawal under § 1829 of the Civil Code (§ 9 of these Terms).

Marketplace tip purchases, bounty rewards and Subscriptions cannot be paid with Purchased FK — direct card payment via Stripe Checkout / Stripe Subscription serves these purposes (see § 6, § 8).

7.1 Top-up — Loading Purchased FK

The Buyer performs a top-up via Stripe Checkout (card, Apple Pay, Google Pay; SCA 3DS2 under PSD2). The credit entry is made exclusively to the user's Purchased FK wallet. For VAT purposes this is a multi-purpose voucher under § 15b of the VAT Act; the Operator issues a payment receipt without charging VAT. The actual tax document (21% VAT) is issued at the moment the service is consumed.

7.2 Spending Purchased FK — Exhaustive List of Services

Purchased FK may be spent exclusively on the following services operated by the Operator or its subcontractors:

• Previews and extracts from the Land Registry (Czech Office for Surveying, Mapping and Cadastre, nahlizenidokn.cuzk.gov.cz) — automated display of the title deed, ownership relations and notes in the Land Registry.
• Property valuation via the Valuo service — an automated estimate of the market value of a property based on comparable transactions.
• AI summaries and analysis of real estate listings — generation of a structured listing summary, identification of risk signals and recommendations for further steps.

This list is exhaustive and is based on the requirement of a narrower functional link under § 3(3)(c)(4) of the Payment Systems Act. Any extension of the range of services requires an update of these Terms and a prior regulatory impact assessment (notification obligation to the Czech National Bank when the threshold of EUR 1 million / 12 months is exceeded).

There is no path from Purchased FK to the Marketplace, bounties, Tipster payouts or the user's bank account. These rules prevent Purchased FK from acquiring the character of electronic money or general-purpose payment instruments.

7.3 Refund of Purchased FK

A refund of Purchased FK is possible via Stripe (payment refund) in the following cases: (i) statutory withdrawal from the voucher acquisition contract within 14 days of the top-up, provided the Purchased FK have not yet been consumed (§ 1829 of the Civil Code); (ii) a justified complaint under the Complaints Procedure; (iii) a billing error; (iv) account cancellation under § 13 (refund of the unspent balance of Purchased FK). The Operator also issues a corrective tax document (credit note) under § 42 of the VAT Act (correction of the tax base and the tax). A refund by any other means (for example a payout to a third-party bank account) is not possible.

7.4 Notifications and Changes

The Operator will notify users of changes to the range of services payable with Purchased FK or to their accounting/tax regime at least 30 days in advance (§ 14.2 and § 1752 of the Civil Code). Consumer users retain the right to reject the change and terminate the contract.

7.5 Historical Wallets (archived as of 14 May 2026)

The previous Earned FK and Legacy FK wallets were removed as of 14 May 2026. The related contractual provisions ceased to be effective. Only Purchased FK in the § 7 regime remain in users' accounts.

8. Marketplace — Purchasing a Tip via Stripe Checkout

On the Marketplace, a contract for the provision of digital content (a Tip) is concluded between the Buyer and the Tipster. The Operator is not a party to this contract; it only operates the technical platform and provides payment processing via Stripe.

8.1 Payment Mechanics

• Payment is made as a one-off transaction via Stripe Checkout (card, Apple Pay, Google Pay; SCA 3DS2 under PSD2). The Marketplace cannot be paid with Purchased FK.
• The payment is routed directly to the Tipster and Stripe immediately splits it at Stripe Connect level: the platform commission (commission under § 6.2) is credited to the Operator, and the payout (the tip price less the commission) is credited to the Tipster's connected Stripe account (Stripe Connect).
• The protective period (0–5 days depending on the Tipster's paid plan at the moment of sale) is implemented as an automatically delayed payout at Stripe Connect level. After the protective period expires, Stripe makes an automatic payout to the Tipster's bank account according to their configured payout schedule (daily/weekly/monthly). The term "escrow" is used here in the technical sense of a delayed Stripe Connect payout — it is not custody within the meaning of § 2402 et seq. of the Civil Code, nor a licensed attorney/notary escrow.
• The funds are held at all times in Stripe's regulatory client account (a segregated client money account under Irish law); the Operator never directly disposes of them at any moment.

8.2 Position of the Operator

The Operator is not a payment service provider within the meaning of § 5 of the Payment Systems Act — payments are executed exclusively by Stripe Payments Europe Ltd. as a licensed payment institution. Nor does the Operator hold client funds: the Buyer's funds are held by Stripe in a regulatory client money account until Stripe makes the payout directly to the Tipster. For this reason, the Operator is not subject to a Czech National Bank licence under the Payment Systems Act, is not an obliged entity within the meaning of Act No. 253/2008 Coll. (AML) by virtue of operating the Marketplace, and does not constitute a separate payment link (PSP) between the Buyer and the Tipster.

8.3 Tip Refund and Dispute

A refund of the tip price to the Buyer (a justified complaint, a DSA take-down, correction of an error) is processed via Stripe (payment refund) to the Buyer's original payment method; at the same time, Stripe at Stripe Connect level reclaims the corresponding payout from the Tipster's connected account (or debits their future payouts if there are insufficient funds). The Operator issues a corrective tax document (credit note) under § 42 of the VAT Act.

The Buyer also has the right to file a chargeback / dispute with their card issuer, usually within 30–120 days (under the rules of the card scheme); the dispute proceedings take place exclusively between the Buyer, their bank, Stripe and the Tipster. The Operator will provide cooperation in the dispute (transaction evidence, audit log).

The complaints process and time limits are set out in detail in the Complaints Procedure. Consumer disputes are resolved out of court by the Czech Trade Inspection Authority (adr.coi.cz).

8.4 Bounty

A bounty (a Buyer's public request for a property with a predetermined reward) is subject to a regime similar to the Marketplace: posting a bounty is free of charge, and the bounty poster pays the reward by card via Stripe Checkout only upon selecting the winning submission. The winning Tipster receives the reward, less the commission under § 6.2 (rate based on their performance rank, capped at 20% with an active paid subscription), directly to their connected Stripe account (Stripe Connect) — the payment is routed directly to them and split by Stripe. Until the reward is paid, the winner selection is not complete; if the bounty poster does not pay the reward within 24 hours, the selection is cancelled and the bounty reopens for winner selection. FlipKredits are not used in bounties. Upon payment of the reward, the non-public details of the winning submission (digital content) are made available to the bounty poster — § 1837(l) of the Civil Code applies mutatis mutandis and the bounty poster grants consent to the commencement of performance before the expiry of the 14-day period as part of confirming the winner selection.

9. Withdrawal from the Contract and Return of Performance

A consumer has the right to withdraw from a contract concluded online within 14 days of its conclusion (§ 1829 of the Civil Code). The exercise of this right, however, differs according to the nature of the performance.

9.1 Withdrawal from a Purchased FK Top-up

For Purchased FK from a top-up tranche from which no FK have yet been spent, the Buyer has the right to withdraw from the voucher acquisition contract within 14 days of the top-up; once FK have been spent from the tranche (a tax document for the usage has been issued), a refund of that tranche is no longer possible (see § 0). The Operator initiates a Stripe Refund to the original payment method within 14 days of receipt of the withdrawal, debits the Purchased FK wallet by the same amount and issues a corrective tax document (credit note) under § 42 of the VAT Act.

Once Purchased FK have been consumed for a specific service, the right to withdraw from the performance arising from that spending lapses, because by consenting to the immediate provision of the digital content (prior express consent + acknowledgement of the loss of the right of withdrawal) the consumer loses the right under § 1837(l) of the Civil Code.

9.2 Withdrawal from a Tip Purchase (Digital Content)

A tip is digital content delivered immediately after successful payment in Stripe Checkout. Before unlocking, the Buyer expressly requests the commencement of performance before the expiry of the withdrawal period and acknowledges that the right to withdraw from the contract thereby lapses (§ 1837(l) of the Civil Code). This exception does not apply if the tip is defective — in that case the Complaints Procedure applies and the refund is processed via Stripe (§ 8.3).

9.3 Refund Following a Complaint

The Operator settles a justified complaint by way of a refund to the Buyer's original payment method via Stripe; in the case of a tip, the payout is simultaneously reclaimed at Stripe Connect level from the Tipster's connected account. The Operator issues a corrective tax document (credit note) under § 42 of the VAT Act. The details are governed by the Complaints Procedure § 5.

10. KYC, Fraud Prevention and AML

The obliged entity within the meaning of Act No. 253/2008 Coll. (AML Act) and Act No. 370/2017 Coll. (Payment Systems Act) by virtue of payment services and all payment flows on the Platform (Purchased FK top-ups, Marketplace, bounties, Subscription, payouts to Tipsters) is exclusively Stripe Payments Europe, Limited. Stripe performs its own KYC, AML, sanctions screening and regulatory reporting in accordance with Irish law (Criminal Justice (Money Laundering and Terrorist Financing) Act 2010) and EU regulations.

The Operator is not an obliged entity under the AML Act by virtue of operating the Platform or the Marketplace — it does not provide a payment service, does not issue electronic money and does not hold client funds. The Operator applies only best-practice fraud prevention measures beyond its legal obligations.

10.1 Best-practice Measures of the Operator

• Identity verification via Stripe Connect (the payment service provider performs KYC when payouts are connected) for AML and payout purposes.
• Technical and behavioural measures against abuse and duplicate accounts (we do not disclose the specific rules in order to prevent circumvention).
• Detection and blocking of attempts to circumvent the Platform (non-circumvention under § 8 of the Tipster Terms).

The Operator does not maintain its own AML EDD thresholds and is not authorised to withhold payouts on AML grounds — these measures are applied by Stripe within its licensed activity. Beyond its legal obligations, the Operator carries out its own best-practice screening against EU and UN sanctions lists (see § 4). The Operator provides Stripe with cooperation upon request.

10.2 Cooperation with the FAÚ and Law Enforcement Authorities

Even though the Operator is not an obliged entity under the AML Act, in the case of a reasonable suspicion of a criminal offence it refers the matter to the Financial Analytical Office or files a criminal complaint under § 158(2) of Act No. 141/1961 Coll. (Code of Criminal Procedure). A suspicious transaction report (STR) under § 18 of the AML Act is filed exclusively by the obliged entity — for payment services, that entity is Stripe. The Operator also provides cooperation to law enforcement authorities under § 8 of Act No. 141/1961 Coll. (Code of Criminal Procedure).

10.3 Czech National Bank Notification Monitoring

For the purposes of the very narrow limited network exemption under § 3(3)(c)(4) of the Payment Systems Act (Purchased FK), the Operator continuously monitors the volume of operations and will notify the Czech National Bank without undue delay as soon as the volume of payments over the preceding 12 months first exceeds EUR 1 million (§ 252 of the Payment Systems Act).

11. B2B Subscription — Company and Co-investors

In addition to personal accounts of natural persons, the Platform also supports a B2B Subscription — registration of a legal entity (s.r.o. / a.s.) or a sole trader with a Company ID (IČO) as a Company. Registration includes automatic validation against the ARES register; the user who initiates the registration becomes the Owner of the Company.

11.1 Roles and Permissions

The Owner may invite other users to the Company as Co-investors in the roles of Owner / Administrator / Member / Observer. The invitation is made via a one-time link delivered by e-mail; acceptance creates a link between the Co-investor's personal account and the Company. The limit on the number of Co-investors corresponds to the Company's Subscription tier.

11.2 Shared Resources and Tax Regime

Co-investors share the Company's Subscription FlipKredits (the company FK pool) — each member with an active Company context may spend them on paid services (ČÚZK, Valuo, AI). The Company's deals, listings and templates are also shared.

Personal Purchased FK (a user's top-up via Stripe) remain personal — tied to the specific user. In the Company view, the interface displays an aggregated total of Purchased FK across members for overview purposes, but spending is made exclusively from the personal balance of the member who orders the service. Upon leaving the Company, the Co-investor retains their Purchased FK balance.

Documents: For every payment, the Operator issues a document through its accounting system. The Subscription invoice is issued to the Company's Company ID (IČO) (§ 14 of the VAT Act, 21% rate). The payment receipt for a Purchased FK top-up (multi-purpose voucher under § 15b of the VAT Act, outside the scope of VAT) is issued to the buyer's personal e-mail; if the Co-investor wishes to claim the top-up as a Company expense, they must fill in the Company's IČO/DIČ in Stripe Checkout — the Operator will then issue the document to the Company. The right to deduct VAT arises only from the tax document (21% VAT) upon FK spending. Documents are delivered by e-mail and available in the Billing section.

11.3 GDPR — Joint Controllership with the Company

For the processing of Co-investors' personal data within the Company, a joint controllership arrangement under Art. 26 GDPR is concluded between the Operator and the Company. The Operator provides the technical platform, access management and audit logging. The Company is responsible for decisions on Co-investor roles, permissions within its Company and the internal processing of Co-investors' data for its own purposes. Details are set out in the Privacy Policy.

11.4 Departure / Transfer of Ownership

When a Co-investor is removed from the Company, the data within the Company (deals, listings, shared templates) are retained; the Co-investor's personal account remains separate and, 30 days after departure, erasure of personal data may be requested under Art. 17 GDPR (with the exception of the audit log retained for 10 years). The Owner may transfer ownership of the Subscription to another Co-investor with the ADMIN role; the transfer requires the consent of both parties.

12. Liability of the Operator

As a hosting service provider, the Operator is not liable for the content of tips posted by users within the meaning of Art. 6 of Regulation (EU) 2022/2065 (DSA). Nor is it liable for the achievement of the Buyer's business outcome, for the actual availability of the offered property, or for the conduct of the Tipster or a third party. Liability for direct damage is limited to a total amount equal to the price paid for the affected tip; lost profit and indirect damage are excluded to the maximum extent permitted by law. This limitation does not apply to harm caused intentionally or through gross negligence, to harm to a person's natural rights, or to the extent that such limitation is not permitted by § 2898 of the Civil Code or by mandatory consumer protection provisions.

13. Termination of the Service and Account Cancellation

The user may cancel their personal account at any time in the settings or by e-mail. Unspent Purchased FK on the personal account are refunded to the original payment method under § 9; the Operator issues a corrective tax document (credit note) under § 42 of the VAT Act.

Tipster — open payouts via Stripe Connect are settled automatically by Stripe. After settlement, the Stripe Connect account remains in Stripe's records to the extent necessary for the fulfilment of Stripe's regulatory obligations (AML retention of at least 5 years under the Irish CJ AML Act 2010, tax retention of 10 years; Stripe's internal policy may be longer).

The Operator is entitled to suspend or cancel an account in the event of a serious breach of the Terms, the Platform Rules or legal regulations; the procedure and sanctions are governed by the Platform Rules.

14. Final Provisions and Transitional Period

These Terms are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll. (Civil Code) and Act No. 634/1992 Coll. (Consumer Protection Act). Any disputes will be decided by the general courts of the Czech Republic.

14.1 Amendment of the Terms and Re-consent (§ 1752 of the Civil Code in conjunction with § 1814(1)(g) of the Civil Code)

The Operator has notified users of an amendment to the Terms consisting in the regulatory transition to the current payment model (a Marketplace with direct payment splitting at Stripe Connect level, narrowing of Purchased FK to narrowly defined services of the Operator). This amendment is effective from 14 May 2026.

In accordance with § 1752(1) of the Civil Code, the user has the right to reject the amendment and terminate the contract within 60 days of notification of the amendment; the termination takes effect on the day of its delivery to the Operator at [email protected]. The previous transitional wallet mechanisms and the related provisions have ceased to be effective.

14.2 Re-consent (Agreement to the New Terms)

The Operator reserves the right to request renewed consent upon login in the event of a material amendment to the Terms; until it is granted, account functionality may be limited to read-only. The Operator always informs users of material amendments in advance by e-mail or by an in-app notification; the current version of the Terms is permanently available on this page.

The Operator is further entitled to unilaterally amend the Terms with at least 14 days' prior notice for amendments that do not change the essence of the performance; for amendments affecting the essence of the performance, the notice period is at least 30 days. A consumer user has in any case the right to reject the amendment and terminate the contract within the meaning of § 1752 of the Civil Code.

Questions about the Terms: [email protected].

Overview of subsequent revisions: 25 June 2026 — new commission structure (rate based on performance rank, 20% cap with an active subscription, § 5, § 6); 13 July 2026 — amendment of the invoicing provisions (issuance of documents in the Operator's accounting system); 15 July 2026 — refinement of legal citations and alignment of the texts with the Platform's features. The current wording is always available on this page (§ 1752 of the Civil Code).